Comments and Complaints

Things occasionally go wrong, even in the best run practice. We want to know - so if you have a complaint or a suggestion about improving our service please ask to see, write to or e-mail the practice manager at: lorraine.trim@dorset.nhs.uk We welcome any comments you may have. If you would prefer to speak to someone from outside the practice, advice can be gained from the sources shown below.

Patients should contact:

South and East Dorset Primary Care Trust, Victoria House, Princes Road, Ferndown, BH22 9JR - Tel: 01202 893000

Patient Representatives:

Patients who reside in either county, or attend either surgery, can contact any one of our representatives:

Bill Everton, 1 Pinewood Road, Highcliffe.

Tel: 01425 275312

Christine Hall, Key Cottage, 5 Winkton Green, Christchurch.

Tel: 01425 672948

Pat Rushton, 25 Durlston Crescent, Christchurch.

Tel: 01202 259879

Geoff Staynings, 77 Whitehayes Road, Burton.

Tel: 01202 486575